Privacy Policy

Last updated: May 2026

This policy explains how Mosi's Garage collects, uses, shares, and protects information when you use Mosi web, booking, rider, delivery, rental, application, and support services.

Information we collect

We may collect account details, contact information, booking details, rider and driver application details, uploaded documents, payment and transaction references, support messages, device information, and location data needed for ride, delivery, rental, and fleet operations.

How we use information

We use information to create accounts, process bookings, assign rides or deliveries, manage rentals, verify applications, provide support, send service messages, prevent fraud, improve operations, and meet legal or safety requirements.

Location and operational data

Rider, driver, vehicle, delivery, and booking workflows may use location, route, status, timestamp, and operational event data so Mosi can dispatch work, track bookings, provide customer updates, and resolve incidents.

Sharing information

We may share limited information with customers, riders, drivers, staff, fleet partners, payment providers, email providers, hosting providers, support tools, regulators, or law enforcement where needed to operate the service or comply with obligations.

Documents and verification

Applications may require licenses, vehicle records, IDs, selfies, or other documents. Documents are used for review, compliance, support, and account safety. Pending document status may appear while final checks are not complete.

Retention and security

We keep information for as long as needed for operations, records, disputes, legal obligations, and safety. We use technical and organizational safeguards, but no online service can guarantee perfect security.

Choices and contact

You may contact Mosi support to request help with account access, correction, or privacy questions. Some information may need to be retained for legal, safety, operational, or dispute reasons.